Why didn't my card work in the Vending machine?
To use your UB Card to purchase from a vending machine you need to have a Dining Dollars or Campus Cash account active on your card. All cards start with accounts, you simply have to add value to them. You can do this at the UB Card Office or on this website.
Why didn't my card work in the Dining Hall?
There are several reasons this is possible... 1 - Upperclassmen living in the Residence Halls are not automatically assigned a Dining Plan. You may select one online by clicking HERE or in person at the UB Card Office. 2 - Freshmen living in the Residence Halls are assigned a Dining Plan if they ...
Why didn't the meal plan I signed up for work when I tried my card?
There are many ways to select a meal plan. Depending on the way you selected it, there may be a short delay in reviewing the application and making the plan active. The general rule is that it will work by the next business day. If you sign-up on a Friday, that means it will be active on Monday. ...
Why doesn't my UB Card open my Residence Hall door?
The UB Card is used as a universal identifier for many departments on campus. For security reasons, each department controls access to their areas. If your UB Card does not work in the residence hall doors, apartment doors or an academic area door that you should have access to, contact the admi ...